Enox Studios Privacy Policy
1. Introduction
Enox Studios is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information across all our services, including recording, mixing & mastering, post-production, jam pad, singing classes, and business website development.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and any other information voluntarily provided when booking our services.
Technical Information: IP address, device type, browser type, and other analytics to enhance user experience.
Audio & Project Files: Files uploaded or recorded in our studio, which are stored securely and retained for five (5) months before permanent deletion unless agreed otherwise.
Educational Data: Information related to singing class enrollments, lesson progress, and feedback.
Business Website Data: Information provided for website development services, including domain registration details, branding preferences, and content provided by the client.
3. How We Use Information
We use collected information to:
Process bookings and payments.
Communicate with clients about their projects, classes, or website development.
Improve and personalize our services.
Ensure security and compliance with legal obligations.
4. Data Storage & Security
Personal and project-related data are stored securely on encrypted servers.
We do not sell, trade, or rent client data to third parties.
Audio files are retained for five (5) months, after which they are deleted permanently unless agreed otherwise.
Singing class records and business website files are stored securely and shared only with the respective clients.
5. Third-Party Services
We may use third-party payment gateways and analytics tools, which have their own privacy policies.
Enox Studios is not responsible for how third parties manage user data.
6. Client Rights
Clients have the right to:
Request access to their stored data.
Request modifications or deletion of their personal data.
Opt-out of marketing communications.
7. Changes to This Policy
Enox Studios reserves the right to modify this policy at any time. Clients will be notified of significant updates.
By using Enox Studios' services, you agree to this Privacy Policy.
Enox Studios Delivery Policy
Payment & Delivery- The final exported file will be delivered only after 100% payment is completed.
- Files will be provided within 24 hours of payment via Google Drive, WeTransfer, or Enox Studios' personal cloud storage.
- PC-to-drive delivery is not available.
Project File Policy
- Processed project files will not be provided.
- Clients can request a raw project file (without FX, VSTs, or plugins) for an additional fee of ₹2800.
- Raw project files will be delivered within the same 24-hour timeframe after payment.
File Access & Expiration
- Clients must download their files before the link expires.
- A ₹500 re-upload fee applies if a new download link is required after expiration.
- Enox Studios is not responsible for lost files after delivery. Clients are advised to back up their files immediately.
Revisions & Modifications
- Minor revisions after delivery may be accommodated at the studio’s discretion.
- Additional modifications after final delivery will be charged at ₹1500 per revision.
Refund Policy
- No refunds will be provided once the work has started.
- Refunds are only applicable if a session is canceled by Enox Studios.