Terms of Service of Enox Studios

Last updated : 20 August 2025

1. Introduction

Welcome to Enox Studios (“Studio,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our recording studio, rehearsal pad (jam pad), and related services, including bookings, payments, and studio etiquette. By booking a session, using our facilities, or accessing our website, you agree to these Terms.
If you do not agree to any of the terms outlined here, please do not use our services.

2. Booking & Payment Terms

  • Booking Policy:
    Walk-ins are subject to availability and may not be guaranteed.
    Clients must provide accurate details when booking, including session type (recording, rehearsal, podcast), duration, and number of attendees.
    Bookings can be made without an upfront payment. Payments can be completed at the studio reception via cash, GPay, or PhonePe.

  • Payment & Cancellations:
    Payments must be made before the session begins at the studio reception.
    Cancellations made at least 48 hours before the session will be eligible for rescheduling.
    Cancellations made within 24 hours of the session may be subject to a cancellation fee.
    No-shows will be charged the full amount, with no option for rescheduling.
    Enox Studios reserves the right to cancel or reschedule bookings due to unforeseen circumstances. Clients will be notified, and alternative slots will be provided.
    Changes to terms :
    Enox Studios reserves the right to update these Terms at any time.
    Clients will be notified of significant changes via email or website announcements.
    Continued use of services after updates implies acceptance of the new Terms.

3. Studio & Rehearsal Pad Usage Rules

  • General Conduct:

  1. Punctuality: Clients must arrive on time and vacate the studio promptly at the end of their booked session. Overtime will not be accommodated unless pre-approved.

  2. No Food Allowed: Eating inside the Recording Room is strictly prohibited

  3. Prohibited Substances: The use of alcohol, vaporizers, smoking, drugs, or any form of intoxicants is strictly forbidden inside the studio premises.

  4. Behavior Policy: Any form of violence, harassment, or abusive conduct will lead to immediate expulsion and possible permanent ban from the premises.

  5. Wall Conduct: Leaning against studio walls is strictly prohibited to maintain acoustic treatment and studio cleanliness.

  6. Video Recording: Filming or recording videos inside the studio is not allowed without prior written permission from Enox Studios.

  7. Liability for Damages: Clients will be held financially responsible for any damage to studio property or equipment caused during their session.

  8. Disclaimer: Enox Studios is not liable for personal injuries, equipment damage, or accidents caused by electrical issues, technical malfunctions, structural failures, or other unforeseen incidents.

  9. Water Policy: Drinking water is allowed, but clients must avoid spills, especially near electrical or audio gear. Handle water containers with care.

  10. Equipment Handling: Clients are strictly prohibited from moving, modifying, or tampering with studio equipment, including drum kits, amps, microphones, and cables, unless authorized.

  11. Mixing & Balancing Time: All time spent on sound balancing and mixing is counted within your booked hours. 

  12. Right to Refuse Service: Enox Studios reserves the right to refuse service to anyone who violates these terms or poses a risk to the environment or equipment.

  • Equipment & Instrument Policy:

    1. Bring Your Own Gear: Artists/bands are required to bring their own instruments and hardware, including guitars, pedalboards/processors, keyboards, and drum essentials (hi-hats, cymbals, kick pedals, etc.).

    2. Studio-Provided Gear: The studio will provide:

      • One drum kit (includes a basic hi-hat and single kick pedal)

      • 2 microphones

      • 2 Stranger PM-120 monitors

      • 1 Stranger PM-192 monitor

    3. Cable Policy: One instrument cable will be provided per input/instrument. Clients are encouraged to bring additional cables if needed.

  • Jam Pad Refund Policy

Client-Side Cancellations:
If a rehearsal is interrupted due to client-side issues (e.g., gear failure, absenteeism, sudden illness), a partial refund will be issued based on time used:

  1. 1–30 minutes used: ₹180 refund
  2. 31–60 minutes used: ₹120 refund
  3. 61–90 minutes used: ₹60 refund
  4. Over 90 minutes: No refund

Jam Pad-Side Interruptions:
In case of disruptions from our end (e.g., technical faults, power outage, emergencies), refunds will be processed as follows:

  1. Under 20 minutes used: Full refund

  2. 21–30 minutes used: ₹180 refund

  3. 31–60 minutes used: ₹120 refund

  4. 61–90 minutes used: ₹60 refund

  5. Over 90 minutes: ₹20 refund

Noise & Sound Levels:
 The studio will set sound levels, and clients are not allowed to change them without permission.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

4. Recording, Mixing & Mastering File Submission Policy

Recording File Submission:

  • Required File Format for Backing Tracks:
    If you plan to use backing tracks during your recording session, you must provide a WAV-exported version of the backing track in the project’s sample rate. This should be in karaoke track format (no vocals) to ensure clarity during your recording session.

  • WAV Exported Stems:
    For any recording that includes additional instrumental elements provided by the client, WAV-exported stems of individual instruments at the project’s sample rate must be provided. We do not accept project files (e.g., .flp, .ptb, .als) or any other file formats.

  • Quality Assurance:
    Ensure all files are clean, unprocessed, and free from clipping. If any raw tracks contain effects, please remove or bypass them before submission to avoid unnecessary confusion.

  • File Organization:
    All tracks should be organized and clearly labeled, indicating the respective instrument (e.g., lead vocals, guitar, bass, etc.). Group tracks (like drums or keyboard layers) should be placed on separate tracks.

Mixing File Submission:

  • Required File Format:
    Clients must bring WAV-exported stems of individual instruments at the project’s sample rate. We do not accept project files (e.g., .flp, .ptb, .als) or any other file formats for mixing sessions.

  • Raw Stems Only:
    For mixing, stems must be provided without any VST plugins, effects, or processing (e.g., EQ, reverb, compression). These effects should be bypassed or removed from the stems to allow our engineers to start fresh.

  • File Organization:
    All stems should be clearly labeled and organized by instrument or track type (e.g., drums, bass, vocals) to ensure efficient mixing. Grouped tracks (such as drum kit components) should be provided on separate tracks.

  • File Transfer:
    Files should be transferred via USB drives, external hard drives, or cloud storage. The studio is not responsible for file corruption, loss, or compatibility issues.

  • Quality Assurance:
    Ensure the quality of your stems before submission. Files should be free from clipping, distortion, or other audio artifacts that may affect the mix. We recommend exporting tracks at 24-bit or 32-bit float resolution.

Mastering File Submission:

  • Required File Format:
    Clients must bring WAV-exported files for mastering at the project’s sample rate. We do not accept project files (e.g., .flp, .ptb, .als) or any other file formats for mastering.

  • Mixing File Requirements:
    The mixing file provided for mastering must have master EQ and limiter plugins turned off (or removed). The file should be a stereo mixdown with no compression or limiting applied to allow the mastering engineer to work on it effectively.

  • File Quality:
    The mix should be clean, balanced, and free from distortion. Ensure that no clipping is present in the mix and that there are no unwanted effects like excessive reverb or phasing.

  • Headroom:
    We recommend leaving at least -3dB of headroom in the final mix to avoid clipping. This gives the mastering engineer enough space to enhance the track.

  • File Transfer:
    Mastering files should be transferred via USB drives, external hard drives, or cloud storage. The studio is not responsible for lost or corrupted files.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

5. Liability & Indemnity

Enox Studios is not responsible for personal belongings left unattended.
Clients using the rehearsal pad assume full responsibility for their own safety and that of their guests.
Enox Studios and its staff shall not be liable for injuries, accidents, or damages resulting from misuse of equipment or failure to follow studio guidelines.
Clients agree to take full responsibility for any legal issues caused by their actions while using the studio.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

6. Privacy Policy

Client information, including personal details and session recordings, will not be shared with third parties without consent.
Enox Studios may collect limited data for internal use only, such as booking preferences and feedback.
Any promotional use of client recordings (e.g., social media clips) will require written approval from the client

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

7. Vocal, Guitar & Drums Classes

                 –     For Offline Students      –

1. Enrollment & Fees
• Students must complete registration and pay the required fees before starting classes.
• Fees are non-refundable, except in cases where Enox Studios cancels the course.
• Any missed classes due to student absence will not be refunded or rescheduled unless informed at least 24 hours in advance.

2. Class Schedule & Attendance
• Students must attend classes as per the scheduled time.
• Students must join the class 5 minutes before the start time. Late joining will result in a shorter class with no refund.
• If a student cannot attend a class, they must inform the studio at least 24 hours in advance to request a reschedule (subject to availability).

3. Student Conduct & Discipline
• Respectful behavior is expected at all times. Any form of misconduct, disruptive behavior, or disrespect towards teachers/staff will not be tolerated.
• Any misbehavior, damage to equipment, or violation of studio rules may result in suspension or termination, with a refund deducted based on the completed classes.

4. Course Completion & Certification
• Students can apply for the certification exam after 6 months, only if they have attended 24 sessions and scored above 50% in short tests.
• Students scoring below 50% in short tests will be given 6 months of free extra classes (2 free classes per month).
• Additional classes beyond the free sessions can be taken for ₹100 per hour.
• Students scoring below 65% in the certification exam will not receive a certificate but can enroll in a “Certification Exam Specialized Training” for ₹500 per month (1 class per week). Students can retake the certification exam every month after completing this specialized training until they achieve at least 65%.

5. Recording & Media
• Enox Studios may record sessions for educational or promotional purposes.
• By enrolling, students grant permission for their images/audio to be used unless they request otherwise.
• Students are strictly prohibited from sharing any recorded videos of the classes on social media under any circumstances.

6. Refund & Cancellation Policy
• Refunds are only applicable if Enox Studios cancels the course/class.
• Students cannot claim refunds for missed classes due to personal reasons.
• If a student withdraws from the course, a partial refund may be provided based on completed sessions.
• Refund requests must be made in writing and are subject to studio approval.

7. Equipment & Liability
• Students are responsible for handling studio equipment with care.
• Any intentional or reckless damage to instruments or studio property will result in a fine equivalent to the repair/replacement cost.
• The studio is not responsible for any loss or damage to students’ personal belongings.
Students should report any faulty equipment immediately to the instructor.

8. Health & Safety
• Students must inform the instructor of any medical conditions that could affect their performance.
• Enox Studios is not liable for injuries sustained during classes.

             –       For Online Students       –

1. Enrollment & Fees
• Students must complete registration and pay the required fees at least 48 hours before starting classes.
• Fees are non-refundable, except in cases where Enox Studios cancels the course.
• Any missed classes due to student absence will not be refunded or rescheduled unless informed at least 24 hours in advance.

2. Class Schedule & Attendance
• Students must attend classes as per the scheduled time.
• Students must join the class 5 minutes before the start time. Late joining will result in a shorter class with no refund.
• If a student cannot attend a class, they must inform the studio at least 24 hours in advance to request a reschedule (subject to availability).

3. Student Conduct & Discipline
• Respectful behavior is expected at all times. Any form of misconduct, disruptive behavior, or disrespect towards teachers/staff will not be tolerated.
• Any misbehavior, disruption, or violation of online class rules may result in suspension or termination, with a refund deducted based on the completed classes.

4. Course Completion & Certification
• Students can apply for the certification exam after 6 months, only if they have attended 24 sessions and scored above 50% in short tests.
• Students scoring below 50% in short tests will be given 6 months of free extra classes (2 free classes per month).
• Additional classes beyond the free sessions can be taken for ₹100 per hour.
• Students scoring below 65% in the certification exam will not receive a certificate but can enroll in a “Certification Exam Specialized Training” course for ₹500 per month (1 class per week).Students can retake the certification exam every month after completing this specialized training until they achieve at least 65%.

5. Recording & Media
• Enox Studios may record sessions for educational or promotional purposes.
• By enrolling, students grant permission for their images/audio to be used unless they request otherwise.
• Students are strictly prohibited from sharing any recorded videos of the classes on social media under any circumstances.

6. Refund & Cancellation Policy
• Refunds are only applicable if Enox Studios cancels the course.
• Students cannot claim refunds for missed classes due to personal reasons.
• If a student withdraws from the course, a partial refund may be provided based on completed sessions.
• Refund requests must be made in writing and are subject to studio approval.

7. Internet & Technical Requirements
• Students must ensure a stable internet connection and a functional device for online classes.
• The studio is not responsible for any issues caused by poor internet or technical failures on the student’s side.
• If a session is disrupted due to studio-side technical issues, a rescheduled class will be provided.
• Students must use a quiet, distraction-free environment during online sessions.

                           –      Admission     –

1. Enox Studio does not charge any fees for admission or the admission form.

2. All classes operate on a prepaid basis. The first month’s fee must be paid at the time of admission.

3. Online students are required to complete the E-Admission Form, while in-person (offline) students must submit both the E-Admission Form and a physical form.

4. A government-issued ID is mandatory for admission.

• If the student is under 18 and does not have a government ID, a parent or guardian must submit a copy of their government-issued ID on the student’s behalf.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

8. Terms & Conditions for Cover Songs Service

  • Backing Tracks: Must be provided by the client.

  • Audio Check: Every file will go through a quality check. Work begins only after our engineers approve the recording.

  • Rejections: If the recording doesn’t meet our quality standards, Enox Studios reserves the right to decline the project.

  • Copyright: We are not responsible for copyright strikes on cover songs.

  • Payment: 100% advance payment required once the audio is accepted.

  • Mobile Recordings: We do not guarantee the same quality as studio-recorded vocals.

  • Duration Limit: Songs up to 6 minutes included. Beyond 6 minutes, ₹2000 per additional 5 minutes will be charged.

  • Revisions: Includes 2 free corrections. Extra changes will cost ₹500 per revision.

  • File Delivery: Clients must download files within 3 days. Expired links will be reissued at ₹200 per new link.

    Changes to terms :
    Enox Studios reserves the right to update these Terms at any time.
    Clients will be notified of significant changes via email or website announcements.
    Continued use of services after updates implies acceptance of the new Terms.

9. Terms For Audio Story Recording

Recording Source: Clients may provide recordings done in-studio or remotely. Phone recordings are accepted but may affect final quality.

Audio Check: All files will go through a no cost quality check. Work begins only after our engineers approve the recording.

Foley & Background Music: Enox Studios will create custom film-like foley and background music based on the story, but creative direction remains at the discretion of our sound designers.

Rejections: If the submitted audio does not meet basic quality standards, Enox Studios reserves the right to decline the project.

Copyright: We are not responsible for copyright issues related to submitted stories or background material provided by the client.

Payment:

  • For Top 10 Responders : 100% advance payment is required once the audio is accepted.
  • For Others : 50 % advance payment is required before the assignment

Duration Limit (Only for the top 10 Monthly Responders) : Stories up to 30 minutes are included. For stories exceeding 30 minutes, standard rates will apply.

Revisions: Includes 2 free corrections. Additional changes will cost ₹500 per revision.

File Delivery: Clients must download the final file within 3 days. Expired links will be reissued at ₹200 per new link.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.

10. Terms & Conditions – Personal Website

Services Included – The website will be designed and developed strictly as per the selected package, advertised offer, or add-ons chosen by the client. Any extra features or pages not included will be charged separately.

Payment Policy – Full payment must be made before the project begins. Once work has started, payments are non-refundable.

Project Timeline – Timely delivery depends on the client providing all required text, images, and details. Any delay from the client’s side will extend the project timeline.

Revisions – Each project includes up to 2 free revisions. Any additional revisions will be charged separately.

Domain & Hosting – The Professional Package includes 1 year of free domain and hosting. After that period, renewal is the client’s responsibility.

Emails & Account Access – We are not responsible for setting up or managing client email accounts, passwords, renewals, or hosting/domain account access after delivery. These remain the client’s responsibility.

Client Content – All content (text, images, materials) provided by the client must be original and legally usable. We are not responsible for any copyright or legal issues arising from client content.

Ownership Rights – After full payment and project completion, the website will belong to the client. However, we reserve the right to showcase the work in our portfolio.

Post-Delivery – After final delivery and the 2 included revisions, the project will be considered complete. We will not be responsible for future problems, updates, maintenance, or hosting/domain/email issues. Any extra work will be billed separately.

Dispute Resolution – Any disputes will be governed by Indian law and handled under the jurisdiction of Kolkata, West Bengal.

Refund Policy for Domain & Hosting

  • In packages or offers where 1-year free domain & hosting is included, clients must purchase their own domain + hosting in the plan we recommend. A refund will be given for this. We will guide them in the process if required.
  • Clients who already have an active domain + hosting plan will not receive any refund. They must provide us with admin or editor access (cPanel/hosting account, or WordPress admin, as required) so we can complete the work.
  • Clients who already have an active domain (without hosting) will get a refund. Their domain will then be connected to a new hosting plan, which they must purchase as per our guidance.

Type of Website

  • All websites provided under our packages are static websites by default. They are mainly for presentation and information purposes.
  • The service covers designing only, not custom web development.

Changes to terms :
Enox Studios reserves the right to update these Terms at any time.
Clients will be notified of significant changes via email or website announcements.
Continued use of services after updates implies acceptance of the new Terms.